Vis Plumbing & Heating  
   
   
 
Before You Call

If your air conditioner does not work, you should check the following first before you call.

  • Make sure thermostat is set lower than the indoor temperature.  Also, make sure the switch is set in the cool or auto position
  • Check your electrical box in the house and the one located by the outdoor unit in case it is turned off or fuses are bad.  Some my have breakers in them, check if the breaker is tripped
  • Check your furnace filter.  This will cause the airflow to be reduced.
  • Check the batteries in your thermostat.  Some digital thermostats require batteries and they may be low.
  • Make sure all registers are open and free of anything so air flow is good.
  • If problems still persist, give us a call.            

If your furnace does not work you should check the following first before you call.

  • Make sure your thermostat is set above your indoor temperature.  Also make sure the switch is in the Heat position. The fan can be in any position whether on auto or on.
  • Check your electrical box in the house or by the furnace itself, for bad fuses.  Some just have breakers, check to see if they are tripped.    
  • Check your furnace filter to see if it needs to be changed.  In some cases air restriction will cause the furnace to shut down.
  • Check the outside exhaust and intakes.  They can get covered with snow and ice.
  • Make sure all registers are open and free of air obstructions
  • Check to make sure you have your gas valve in the on position. 
  • For LP users check to make sure your tank is filled or at least 20%.
  • Check all drain lines to see if they have any obstruction or plugged.
  • If problem persists, give us a call.

If your oil furnace does not work you should check then following first before you call.

  • Make sure your thermostat is set above your indoor temperature.  Also make sure the switch is in the Heat position.  The fan can be in any position whether on auto or on.
  • Check your electrical box in the house or by the furnace itself, for bad fuses.  Some just have breakers, check to see if they are tripped.   
  • Check your furnace filter to see if it needs to be changed.  In some cases air restriction will cause the furnace to shut down.
  • Make sure all registers are open and free of air obstructions
  • Check to make sure you have enough oil in the tank to have the furnace run.
  • If problem persists, give us a call

If your heat pump does not heat or cool your house when in use, try the following before you call.

  • Make sure thermostat is set lower than the indoor temperature.  Also, make sure the switch is set in the cool position.  In the heating season make sure your thermostat is in the heat position.  Turn it above the temperature in the room.
  • Check your electrical box in the house and the one located by the outdoor unit in case it is turned off or fuses are bad.  Some my have breakers in them, check if the breaker is tripped
  • Check your furnace filter.  This will cause the airflow to be reduced.
  • Check the batteries in your thermostat.  Some digital thermostats require batteries and they may be low.
  • Make sure all registers are open and free of anything so air flow is good.
    If problems still persist, give us a call.

If your gas or oil boiler does not work try the following before you call.

  • Make sure your thermostat is set above your indoor temperature.  Also make sure the switch is in the Heat position.  The fan can be in any position whether on auto or on.
  • Check your electrical box in the house or by the furnace itself, for bad fuses.  Some just have breakers, check to see if they are tripped.   
    Check the batteries in your thermostat.  Some digital thermostats require batteries and they may be low.
  • Check to make sure you have your gas valve in the on position.  For LP users check to make sure your tank is filled or at least 20%.
  • Check to make sure you have enough oil in the tank to have the boiler operate.
  • Check water pressure on boiler gauge, you want about 12-15 on closed systems.  On open systems they should be around 8 lbs on the gauge.
  • Check to see if you can visually see the pump running.
  • If problems persist, give us a call.

Thank you for going out of your way and making the two service calls to our home last week. I am much appreciative of your kindness in interrupting your schedule on a New Years holiday to help me out. I do thank you for going above and beyond customer service.

Andy and Gail Bunge and family
 
 
 
Vis Plumbing & Heating Showroom in Harmony, Minn.
 
   
 
 
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